Your privacy is very important to us! Please read through our Privacy Policy carefully, effective as of 01.03.2020, to get a clear understanding of how we collect, use, protect or otherwise handle your information.

1. What personal information do we collect?
We collect the personal information you provide to us whether when making an enquiry on our website and/or over email communication, such as your name, identification document, personal identification code, date of birth, telephone number, place of residence and email address. Further information may be collected from public sources. We may send you emails about our services and other updates, but you may withdraw your permission at any time. According to the anti money laundering and terrorism financing prevention legislation we are obliged to keep your personal data after the termination of the service contract for the period established by the law, which in some cases can be up to 5 years. You have the right to obtain a copy of the data we have collected.

2. How do we use the personal information collected?
The personal information collected will be used for offering appropriate services and fulfilling other commitments that we may have towards you. The personal information collected may be used for developing our client relationship and, within the scope allowed by the applicable legal acts, for notification, advertising, marketing and statistical purposes. Based on legal regulations, you are obligated to provide us with the personal information in order to use our services. When you provide us with personal information to complete the order of our services, we imply that you consent to us collecting and using the data. Collecting and processing your personal information is our obligation established by law. We collect and process your personal data only to the extent necessary for being in compliance with legal regulations.

3. Disclosure of the personal information collected
We may disclose your personal information to third-party service providers for providing services you have ordered or for processing your payments. We may disclose your personal information to the authorities if so required by law. Your personal information may be sent to servers outside of Europe and may be used, stored and processed anywhere in the world.

4. Security and data protection
We take reasonable precautions to protect your personal information and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We shall notify you of the data breach without undue delay after becoming aware of such breach.

5. Cookies
A cookie is a tracking tool which will be stored on your hard disk through the web browser used for visiting our website. Cookies allow the system to identify the visitor during recurrent visits, thus improving the service rendered. Cookies may also be used for collecting information on the most popular pages of our websites. This information can be used for improving the contents of and simplifying the use of the website. Should you wish to disable the cookies, you can configure your browser accordingly.

We use cookies on our website to give you the best possible user experience and to show you relevant information, for example in the process of ordering services, understanding your preferences and saving information for your next visits. We also use Google Analytics in order to improve this website. The information gathered with Google Analytics is general statistics about the visitors of this website. The usage of Google Analytics by our website is within the bounds of Google Analytics Terms of Service.

6. Amendments to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

7. Questions and contact information
You have the right, within the scope allowed by the applicable legal acts, to request information on the personal data stored by us. You can also request amendment, rectification or deletion of incomplete, inaccurate or out-of-date personal information stored by us. For further information please contact our Privacy Compliance Officer at